Switch Phases And The Machine Worked Correctly

This is a bit beyond a DIY job, but some of you know that I just opened a new laundromat.  In doing so I took 10 dryers we had in storage for 2 years and installed them at the new location.  They are gas, but of course the controls are electric.  The fan motor is 240/208-120v.  The timer is 120v.  All the relays in the timers are 120, no transformers.  When we hooked everything up after two days of operation the customers complained that the time on the controls did not match their watch.  To our dismay the timers were counting down at twice the normal rate, ie. buy 6 minutes you only get 3 minutes.   This is crazy because all ten worked fine at the old location and now they are all counting down double time. 



I tinkered with the ground wire and even removed the ground to see if it would change.  Nothing.  I switched 120v hot phases and it solved the problem.  I rewired back to original and the problem returned.  I was stunned.  I then opened the sub panel and traded the two hot feeder wires from the main with each other to make the opposite phase and the problem on all ten dryers went away. 



We wired the building 120/208Y, 4 wire + ground.    Our old location was 240v delta 4 wire + ground.    Why would it do this?  I am really surprised this happened. I need to call the timer manufacturer because their engineer was stumped, also and had no idea why the timers were doing this.



What did we miss?



David
      


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Here's a link to the manual, if that helps anyone: http://vintagemachinery.org/pubs/detail.aspx?id=2007